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FLOOR CLEANING & CARE

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Cleaning and Care Products

GENUINE WOOD FLOORS ARE A LIVING, BREATHING MATERIAL AND JUST LIKE YOUR PHYSICAL HEALTH, A CERTAIN AMOUNT OF CARE IS KEY TO KEEPING A FLOOR IN GOOD CONDITION.

WITH PROPER CLEANING AND CARE, YOUR HARDWOOD FLOOR WILL RETAIN ITS BEAUTY AND DURABILITY FOR MANY YEARS TO COME.

NORTHERN WIDE PLANK WOOD FLOORS ARE DURABLE AND EASY TO CLEAN.

Protect Your NWP Floor From Scratches

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    IF YOU HAVE VERY LIGHT OR DARK COLOURED WOOD FLOORS, YOU’LL NEED TO CLEAN THEM A LITTLE MORE OFTEN BECAUSE THEY ARE MORE PRONE TO WEAR.
    LIGHT FLOORS NEED MORE ATTENTION
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    The first thing you can do for your wood floor is get a good doormat to clean and dry shoes before coming in. Ideally both in and outside the door.
    Keep Sand and Gravel Outside
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    Put soft pads on the bottom of table and chair legs and keep an eye that they haven’t fallen off. Don’t use protectors made of metal as they can wear patches and scratch the floor.
    Use Protective Pads on Furniture

Cleaning and Caring for your NWP Floors

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    Dry cleaning is the best way to clean hardwood floors, rather than wet cleaning. Vacuum regularly and occasionally use a damp, well wrung-out mop with NWP Floor Soap diluted in water. The floor should dry within a minute if you’ve used the right amount of water.
    Cleaning Hardwood Floors
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    Remove marks as soon as possible. Use either NWP Floor Soap and water or NWP Wax Care for more difficult stains. Only use cleaning products that are specifically made for hardwax oil floors. Please refer to our Cleaning & Care Guide for more information.
    Removing Marks
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    Hardwax Oiled floors perform best when cleaned and cared for properly as outlined in our Cleaning & Care Guide. Floors can be refreshed when the wood floor becomes hard to clean or if the surface gets scratched or dull. To freshen the wood floor surface: Use NWP Wax Care after the floors have been thoroughly cleaned and dry.
    Caring for Your Wood Floor
Northern Wide Plank Hardwood Flooring Cleaning & Care Considerations
Before you begin cleaning and caring for your Northern Wide Plank hardwood floors, it's important to address a couple of points about natural hardwood floors in general. The two main points covered in this video talk about how different wood species have different qualities, and how all wood floors will slowly change colour over time when exposed to light. This video also talks about how often you should clean your floors depending on the usage.

With the correct care your new wood floors will continue to stand out and enhance your space for years to come.
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Protecting and Treating Your Northern Wide Plank Hardwood Floors After Installation
NWP hardwood floors are finished with a hardwax oil, which is made from natural oils and is an open pore system. Due to the oil’s natural characteristics, it’s important to properly take care of your wood floors right from the beginning, in order to maintain their richness and natural beauty.

This video discusses the features and benefits of our hardwax oil finish, how to protect your NWP prefinished hardwax oil floors during the final stages of construction, and how to initially treat and take care of your NWP hardwood floors right after they have been installed; whether your product has a UV cured or Air Dried Hardwax oil finish.
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Regular Cleaning and Damp Mopping Your Northern Wide Plank Hardwood Floors
Northern Wide Plank hardwood floors are tough and durable, however like all natural products they aren’t indestructible. With the correct cleaning and care, your NWP floors will continue to stand out and enhance your space for years to come.

This video discusses some cleaning considerations, NWP recommended products, how often you should clean, and damp mop your Northern Wide Plank hardwood floors, along with step-by-step instructions.
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Periodically Refreshing Your Northern Wide Plank Hardwood Floors
From time to time your hardwood flooring will need refreshing with NWP Wax Care to touch up any scuff marks, regenerate the protective hardwax oil coat, and improve resistance to stains and wear.

This video discusses the recommended frequency, materials needed, and a step-by-step process of how to refresh your NWP hardwood floors.

For more information, please contact NWP's customer service team at 877-763-6169 or by emailing at info@northernwideplank.com
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Stain Removal and Small Spot Repairs for Northern Wide Plank Hardwax Oil Floors
This video discusses how to prevent, minimize and manage stains and small scratches. Like any household fitting, your hardwood floors are going to be susceptible to stains and scratches in the course of day-to-day life.
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The Renovation Process for Northern Wide Plank Hardwood Floors
Even a perfectly cared for floor, will eventually show signs of wear. To counteract this, we use a process called Renovation, which should be left to a competent professional that has experience with hardwax oil finished floors.

In this video, we discuss a general overview, some considerations, how to know when your floors need renovating, and a thorough step-by-step guide of this process in its entirety.

Before starting this process, please contact a member of the Northern Wide Planks' service team at 877-763-6169 or by emailing info@northernwideplank.com.
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CLEANING & CARE GUIDE
Northern Wide Plank floors use a hardwax oil finish that needs to be maintained to retain their original durability and beautiful appearance. Our hardwax oiled surfaces are breathable, permeable, and have an element of elasticity designed to follow the wood's natural movements between seasonal changes. Like other natural surfaces, they should be cleaned and nourished by following the simple steps outlined in this guide.
READ CLEANING & CARE GUIDE
FAQs
Can I use any cleaning product to clean my Northern Wide Plank hardwax oil finished floors?
No. You should not use cleaning products that aren’t made for Hardwax Oil floors. Northern Wide Plank floors are finished with a Specialty Hardwax Oil that penetrates the pores of the wood, strengthening and protecting them from within, which keeps the wood's natural characteristics.

For Northern Wide Plank Hardwax Oil finished floors, it is recommended to use NWP Floor Soap, which is a special cleaning concentrate for wooden floors with hardwax oil.
How often should I damp mop my Northern Wide Plank hardwax oil finished floors?
Damp mopping should only be done when required, depending on the traffic and the amount of dirt that accumulates.

For residential spaces once a week may be enough.

For commercial spaces such as bars, restaurants, offices, and other high traffic areas, it may be necessary to damp mop daily.

When damp mopping, do not flood wash or use too much water. This is a leading cause of the finish prematurely wearing and breaking down.
How do I clean stains on my Northern Wide Plank hardwax oil finished floors?
For any liquid and food spills, wipe them up as soon as possible with a clean damp cloth.

For general stains, use Northern Wide Plank Floor Soap, which is generally more effective on acidic related stains.

For more difficult stains such as grease or scuff marks, use NWP Wax Care to remove or diminish the stain. No water should be used with NWP Wax Care.

Stain removers should be used with care. Using too much or rubbing too hard can affect the surface finish and colour.

For more information, refer to our Cleaning and Care Guide.
What product can I use on my Northern Wide Plank hardwax oil finished floors to disinfect them?
There are many products you can use to disinfect your Northern Wide Plank hardwax oil finished floors, however they should not be used frequently and should be used sparingly. You may also want to test the disinfectant on a small area to ensure there is no visible effect.

Products such as Lysol All-Purpose Cleaner or Clorox Scentiva Disinfecting Wipes can be used to disinfect your NWP hardwood floors, in accordance with the manufacturer's recommendation.

After the area is disinfected, it is recommended to damp mop the area with NWP Floor Soap and water approximately 5 minutes after applying the disinfectant.
How can I repair a scratch on my Northern Wide Plank hardwax oil finished floors?
When scratches appear on your Northern Wide Plank hardwax oil finished floors that require coloured touch up, you should NWP Touch Up Oil which can be found in your Cleaning & Care Kit.

Before applying, mix the can well. Then apply with a small brush to the affected area. Gently rub in the touch up oil using a cloth and remove any excess oil. Leave to try for a atleast a few hours.

For more information, refer to the NWP Cleaning & Care Guide.